Shipping policy

Last updated: 27 July 2026

Our timelines

At BetterWorld, our clothing is printed to order: nothing is produced in advance, so there is no surplus and nothing unsold. It takes a little more patience, and that is deliberate.

Allow 1 to 3 weeks between your order and delivery, which includes production and transport.

Separate shipments

Our products come from several workshops and suppliers. If your order contains different items, they may reach you in separate parcels, on different dates. This is normal, and you pay no extra charge for it.

Tracking

You receive a confirmation email as soon as you order, then a tracking number when your parcel leaves the workshop.

Delivery address

Check your address carefully before confirming. An incomplete or incorrect address can cause a delay or a returned parcel, and reshipping costs would then be at your expense.

Orders outside Canada

Our clothing is printed to order in a workshop in the destination country wherever one exists. The parcel then crosses no border and no customs duties apply.

If your order has to be produced in another country, customs duties, taxes or import fees may apply on delivery. They are not included in the price shown and are payable by the recipient. Write to us before ordering if you would like us to check for your address.

Items in the Everyday Objects section ship to Canada only.

Significant delay

If your order goes well beyond the announced timelines, write to us at contact@betterworldmovement.org. Under Quebec's Consumer Protection Act, you may cancel your order if it is not delivered within 30 days of the expected delivery date.